We are committed to safeguarding your privacy online and otherwise.
This policy sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by
us. Please read the following carefully to understand our
views and practices regarding your personal data and how we will
The information we collect and how we use
1. When you give Starfish Greathearts Foundation ("Starfish")
personal information, we take all reasonable steps to ensure that
the information will be stored and processed securely, in
accordance with this policy and in accordance with data protection
2. When you are on the Starfish website and are prompted to
input any information, you will be sharing your personal
information with Starfish.
By providing your personal information to Starfish, or its
affiliates, you consent to the use of that information as set out
in this policy.
3. Visitors to the Starfish website can be asked to volunteer
information about themselves through participating in surveys,
forwarding their email and/or postal addresses to be on our mailing
list for future communications, informing us of their preferred
means of communication, requesting to be on a specific mailing
list, or if they ask to sponsor a child or support us by giving a
donation or purchasing an item from our on-line brochure. We
may keep a record of this information (for example, your name and
gender, e-mail address, postal address and telephone number).
4. The information we obtain helps us to understand better how
our website is used. Your contact details are used to send you any
communications and information you request, together with any other
information about Starfish we believe may be of interest to
you. If you do not want to receive any further communications
from Starfish, please email us at email@example.com.
5. Any banking or credit card details you provide will be
shared with your bank/credit card company and/or otherwise as
necessary to process your payment(s). For example, PayPal
will store and processes personal information in order to
facilitate online payments made through this website.
6. We do not disclose any personal information provided by you
or gathered by us to non-affiliated third parties, except as
required by law or as set out in this policy.
7. We reserve the right to disclose or report personal
information to non-affiliated third parties in limited
circumstances where we believe in good faith that disclosure is
required under law, to cooperate with regulators or law enforcement
authorities, and to protect our rights or property. In addition, we
may disclose information about you to a non-affiliated third party
at your request or if you consent in writing to the
8. Where you have indicated that you would like to be
contacted by us, any or all of the personal details submitted by
you may be held and used for that purpose by Starfish or Starfish
agents, partners, appropriate third parties or
licensees, currently www.dudobi.co.uk/index.php
and www.striata.com providing
pro bono services. Personal data may be transferred to Starfish
affiliates for the purposes set out in this policy, including to
affiliates situated in countries outside the EEA, which may not
provide levels of data protection that are as high as those which
apply within the EEA. Starfish works to ensure that its
affiliates comply with EEA standards of data protection but cannot
guarantee that such standards will always be adhered to.
9. To comply with relevant law, we must maintain a record of
all contributions you make to Starfish. We are also required
to hold personal information to administer Gift Aid declarations
and Deeds of Covenant. In this regard, we will release
personal data to third parties where we have a duty to do so but
only to the extent that such duty requires.
IP Addresses and Cookies
10. When you visit the Starfish website, we use "cookies" to
collect information about which pages you have accessed, when you
have accessed those pages and your IP address. A "cookie" is
a small text file which is either stored on the user hard drive, or
in memory until the browser is closed. You may refuse to
accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select
this setting you may be unable to access certain parts of our
website. Unless you have adjusted your browser setting so that it
to our website. For more information about cookies and for
instructions on how to stop cookies being installed on your
computer, please see www.allaboutcookies.org
Updating your details
11. Starfish relies on the accuracy of your personal
information. We are working on ways to make it easier for you
to review and correct the information that Starfish maintains about
you. In the meantime, if you change your email address or are
aware that any of the other information we hold about you is
inaccurate or out of date, please email us at firstname.lastname@example.org.
Personal information on this website
12. To protect the privacy of the children we work with,
photographs and names used on this website are not necessarily
those of the actual children concerned.
13. You are entitled to request a copy of the information
Starfish holds about you and to ask for any inaccuracies to be
14. Starfish reserves the right to periodically change this
the changes on this page, and may place notices on other pages of
the website, so that you may be aware of the information we collect
and how we use it at all times.
How to contact Starfish
15. We welcome your views about our website and our privacy
policy. If you would like to contact us with any queries or
comments, please send an email to UKINFO@STARFISHCHARITY.ORG
or send a letter to STARFISH, 2 GRESHAM ST, LONDON, EC2V 7QP.